Call: 1-604-596-6666
Home
About Us
Services
24-Hour Taxi Service in Surrey
Airport Taxi Service in Surrey
Courier Service in Surrey
Online Booking
Contact Us
Complaint Form
Home
→
Complaint Form
Taxi Complaint Form
Name
*
First
Last
Phone
*
Secondary Phone
Best Time to Call
*
:
Hours
Minutes
AM
PM
AM/PM
Address
*
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
In What form do you want to receive the information?
No Response Needed
Phone
Email
Mail
Incident Information
Service Type
*
TAXI
Taxi Number
*
Select Taxi Number
W20
W21
W22
W23
W24
W25
W27
W28
W30
W31
W32
W33
W35
W36
W37
W38
W39
W40
W41
W42
W43
W44
W45
W46
W47
W48
W50
W51
W52
W53
W54
W55
W56
W57
W58
W60
W61
W62
W63
W64
W65
W66
W67
W68
W70
W71
W72
W73
W74
W75
W76
W77
W78
W78
W80
W81
W82
W83
W84
W85
W86
W87
W88
W89
W90
W91
W92
Date of Incident
*
MM slash DD slash YYYY
Time of Day
*
:
Hours
Minutes
AM
PM
AM/PM
Location where the incident took place (nearest intersection) or location where you were picked up
*
CHECK ONE OR MORE ITEMS IN EACH CATEGORY THAT APPLY
Dispatcher Service Performance
Dispatcher would not give me a ride
Dispatcher took longer than 45 seconds to answer call
Dispatcher kept my call on hold for longer than 2 minute
Driver/Taxi Service Performance
Taxi never arrived
Wheel chair access was not available
Taxi took longer than 15 minutes to arrive
Air conditioning did not work
Heating did not work
Driver overcharged me
Driver did not drive direct route
Driver did not know or obtain directions
Driver can not communicate in English
Driver did not properly secure my wheel chair
Unsafe driving
Speed to Fast
Speed to Slow
Unsafe lane change
Illegal or unsafe turns
If any of the above does not describe your complaint or you wish to provide additional information please use the space provided below:
TO BE COMPLETED BY TAXI REPRESENTATIVE:
Select Value
Phone
Email
Website
Captcha
Name
This field is for validation purposes and should be left unchanged.
Book Your Taxi